Tourist Information Search Channel: Chatbot Danang Fantasticity
Every year, Da Nang city attracts a significant number of tourists, both foreign and domestic. Therefore, the Danang Department of Tourism has cooperated with Hekate Technology Joint Stock Company to put the automatic tourist information search channel on SMS – Chatbot Danang Fantasticity into operation.
The Combination Of Technology And Travel
A chatbot is an effective tool for the city to promote tourism most effectively in the new normal situation during the complicated development of the Covid-19 epidemic when many domestic and foreign tourists do not have the opportunity to visit Da Nang city.
To strengthen information channels to support tourists, the Da Nang Department of Tourism has cooperated with Hekate Technology Joint Stock Company to build, develop and pilot the first-ever automatic tourist information lookup channel in Vietnam, called Chatbot Danang FantastiCity.
Tourist Information Is Thoroughly And Regularly Updated
In 4 years of operation, Chatbot is regularly updated with complete tourist information, including categories: Attractions, Events, Experiences, Accommodation, Weather in Da Nang within 3 dates, and other tourist information you need to know (i.e., public toilets, ATM locations, hotline phone numbers…)
The Value We Create
Bring efficiency in city tourism communication as well as tourism businesses. Bring convenience to visitors (a fast, instant, easy-to-use interface, no need to download, accessible communication)
4
years
Went Into Operation
50000 +
people
Accessed To Chatbots
25
countries
Have Visitors Interact With Chatbots
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